Shipping policy


Shipping Policy

Effective Date: [2/15/2026

Thank you for shopping with BJY-Global. We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • Orders placed after 5:00 PM (EST) will be processed the next business day.

  • During high-volume periods, processing times may be slightly extended.

You will receive a confirmation email once your order has been shipped, including tracking information.

2. Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and selected shipping method.

Estimated Delivery Times:

  • United States: 5–10 business days

  • International: 7–21 business days (depending on destination)

Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.

3. Shipping Carriers

We partner with trusted carriers such as:

  • USPS

  • UPS

  • FedEx

  • DHL (for international orders)

  • Zendrop
  • Dropship

 

Carrier selection depends on destination and product availability.

4. Order Tracking

Once your order ships, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to update.

If you do not receive tracking details within 5 business days, contact us at:
[Bryan@bjyglobal.com]

5. International Shipping

We ship to select international destinations.

  • Customers are responsible for any customs duties, import taxes, or additional fees required by their country.

  • BJY-Global is not responsible for delays caused by customs.

6. Lost, Stolen, or Damaged Packages

BJY-Global is not responsible for lost or stolen packages confirmed delivered by the carrier. If your package arrives damaged:

  1. Take clear photos of the damage.

  2. Contact us within 48 hours of delivery.

  3. Email: [bryan@bjyglobal.coml]

We will review the case and assist you as quickly as possible.

7. Incorrect Address Disclaimer

Please ensure your shipping address is correct at checkout.

If an incorrect address is provided and the package is returned to us:

  • The customer will be responsible for reshipping fees.

We are not responsible for packages delivered to incorrect addresses provided by the customer.

8. Contact Us

If you have any questions regarding shipping, please contact:

BJY-Global Customer Support
Email: [bryan@bjyglobal.com]
Response Time: 24–48 business hours

If you’d like, I can also create:

  • A Returns & Refund Policy

  • A Privacy Policy

  • A Terms & Conditions page

  • A Shorter simplified version

  • Or a version tailored for dropshipping**

Let me know your shipping model (U.S. only, worldwide, dropshipping, warehouse stock, etc.) and I can refine this further.